FAQ

Product Features

  • What makes the 3Sixty Co 360° camera unique?
    Our camera delivers 4K ultra-HD video with a full 360° panoramic view, compact design, and seamless phone integration.

  • Does it support image stabilization?
    Yes, it features advanced gyro-stabilization for smooth and professional-quality videos.

  • What phone models is it compatible with?
    The camera works with most iOS and Android devices, using a USB-C or Lightning connector.

  • Usage and Functionality

  • How do I control the camera?
    Use the dedicated 3Sixty Co manual for previews, settings adjustments, and quick sharing.

  • Can I livestream with the camera?
    Yes, it supports live streaming directly to platforms like YouTube, Facebook, and Instagram.

  • Does it capture audio?
    Yes, the camera has a built-in dual-mic system for clear and immersive audio recording.

  • Battery and Storage

  • How long does the battery last?
    The camera provides up to 90 minutes of recording time on a single charge.

  • Can I expand the storage?
    Yes, the camera supports microSD cards up to 256GB for additional storage.

  • How do I charge the camera?
    Use the included USB-C charging cable for fast and convenient recharging.

  • Support and Warranty

  • What is the warranty period?
    The 3Sixty Co camera comes with a 1-year limited warranty covering manufacturing defects.

  • What if I experience connectivity issues?
    Visit our troubleshooting section in the app or contact support@3sixtyco.com for assistance.

  • Can I return the camera if I’m not satisfied?
    Yes, we offer a 30-day money-back guarantee for unused and undamaged products.